I learned a new lesson from my wife yesterday. If I want the grandchildren to call and ask for me, I have to make time for them and drop everything I'm doing when they do call. The last thing I want to do is give off the message that I'm too busy to speak to them. When I used to answer the phones at Licenders, I had to learn the same lesson. My nature is to run off the phone.
Now, however, when people call our lice treatment center, I have all the patience in the world.